TeamViewer
Dedicated development capacity to optimize website performance for external campaigns
Software Development I Germany I 8-person team I 4 years (since 2018)
The Clients
- Industry:
- Software Development
- Location:
- Germany
- Delivery model:
- Dedicated team
- Duration:
- 4 years (from 2018)
- Support areas:
-
Improve performance, interface, and DevOps structure - Platform context:
-
TeamViewer’s website, which features 21 localized versions and receives enormous global traffic, is used to run various marketing campaigns.
The challenge
TeamViewer needed to optimize its website to better support external marketing campaigns.
• Website performance issues
• Website interface challenges
• Technology implementation limitations
• DevOps structure improvements
• Limited internal development capacity to meet tight marketing timelines
Dealing with a similar setup? Let’s discuss your requirements.
What the client needed
Better website performance
Improve website performance and user experience to better support campaign-driven traffic.
Additional development capacity
Extend the internal team with experienced engineers to keep development moving as workload increased.
A stronger technical foundation
Improve the existing DevOps and technical setup to support more reliable and scalable delivery.
Faster campaign delivery
Work closely with the internal team to deliver website updates against demanding marketing timelines.
What Sunbytes Delivered
Website audit & improvements
Reviewed the existing website and addressed priority areas across performance, usability and technical quality.Dedicated development capacity
Provided an engineering team that worked alongside TeamViewer’s internal development function.DevOps & technical support
Supported improvements to the technical setup, development practices and overall code quality.Ongoing delivery support
Worked closely with internal teams to implement improvements and support time-sensitive delivery needs.
Want to see if the fit is right for your team?
Why teams choose Sunbytes
A Netherlands-led delivery partner for stable dedicated teams, clear ownership, and roadmap capacity that can scale without resetting context.
Roadmap-first team design
Your team is shaped around roadmap goals, product context, skill gaps, and delivery risks—so capacity matches the work, not a generic squad template.
Product ownership stays with you
You keep backlog, priorities, acceptance, and product decisions; Sunbytes supports execution rhythm, quality, continuity, and team performance.
Stable team context
Dedicated teams retain product knowledge across releases, reducing repeated onboarding, handoff loss, and context rebuilds between roadmap phases.
Governance that fits your workflow
Sprint planning, review cadence, DORA metrics, risk tracking, and monthly service reviews are adapted to your delivery model—not forced into one process.
Continuity built into the model
Structured handover, documentation, replacement support, and performance check-ins protect delivery when team composition needs to change.
Secure cross-border delivery
ISO 27001-certified operations, GDPR-aware processes, access governance, and Vietnam delivery capacity help your team scale with stronger control.
What the team covered
The engagement included close integration between Sunbytes developers and TeamViewer’s internal teams.
Website improvements
Optimizing performance and interface for campaignsCustom development tasks
Implementing customized solutions to improve user experience and support marketing goalsDevOps and technical enhancements
Strengthening DevOps practices and technology stack where neededCode quality
Conducting regular code reviews to ensure sustainability and compliance with standardsInternal support
Helping internal developers meet tight deadlines and implement innovations
Outcomes
The collaboration resulted in:
-
Pressure Reduction
Sunbytes reduced pressure on TeamViewer’s internal development team by adding reliable delivery capacity where it was needed most.
This gave the internal team more room to focus on priorities while supporting more consistent delivery against campaign and project deadlines.
-
Implement innovative ideas
Additional development capacity made it easier to implement new ideas and technical improvements without overloading internal resources.
TeamViewer could move selected initiatives forward more quickly while keeping existing development work and delivery commitments on track.
-
Knowledge sharing
Our engineers worked closely with TeamViewer’s internal teams, sharing technical knowledge & practical expertise throughout the engagement.
This strengthened internal capabilities and gave TeamViewer broader expertise to draw on when making technical and delivery decisions.
In their words
“Sunbytes’ in-depth knowledge and resources helped us several times to make the right decisions for the next stages of the projects.”
Eduardo Bernal
Vice President, TeamViewer
See also
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A security-first engineering culture is an operating model in which developers can see who owns a security decision, when a review is required and where the result must be recorded. It is not a slogan, a yearly course or a request for every engineer to become a security specialist. That distinction matters across locations. A […]
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The useful DevSecOps team size question is not “How many security engineers should we hire?” It is “Which security responsibilities need continuous ownership, and how much capacity does that work require?” Two SaaS companies with 100 employees can need very different setups. One may run a single product on one cloud platform. The other may […]
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The wrong DevSecOps operating model creates work in the place it was meant to remove. An internal hire can become a single point of dependency. An external team can generate findings without giving developers a clear remediation path. This in-house vs outsourced DevSecOps comparison focuses on the decision that matters: which model gives your company […]
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IT Staff Augmentation Contract: What to Include and Watch Out For
An IT staff augmentation contract is not just a capacity order. It is the document that decides who controls delivery once an external developer has access to your codebase, your customer data, and your sprint board. Most disputes in staff augmentation engagements trace back to one of five gaps: vague scope, unclear IP assignment, missing […]
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