JancisRobinson
Dedicated development team driving performance and growth for a media platform
Media and publishing I England I 5-person team I 4 years engagement (from 2022)
The Clients
- Industry:
- Media and publishing
- Location:
- London, England
- Delivery model:
- Dedicated team
- Duration:
- 4 years (From 2022)
- Support areas:
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Support website frontend and backend systems - Platform context:
-
Trusted source for unbiased reporting on top wines, leading winegrowers and renowned wine regions.
The challenge
JancisRobinson needed to relaunch and continuously improve its website while maintaining stability, development quality, and long-term delivery continuity.
– Relaunching the website without disrupting existing users or business operations
– Maintaining consistent code quality across frontend and backend development
– Improving platform performance, usability, and maintainability
– Establishing clear processes for reliable, ongoing delivery
– Maintaining strong communication and continuity as the platform evolved over time
Dealing with a similar platform relaunch?
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What the client needed
JancisRobinson needed a long-term development partner that could support ongoing website evolution while maintaining quality, continuity, and clear collaboration.
Full-stack development capability
Frontend and backend expertise to support the website relaunch, ongoing improvements, and future platform needs.
Long-term platform continuity
Stable development capacity with enough platform knowledge to support the website as it continued to evolve.
Consistent quality & delivery
Clear development processes and reliable execution to maintain code quality and delivery consistency over time.
Clear cross-region collaboration
Efficient communication and close coordination with internal stakeholders across different locations.
The right long-term partnership fit
A delivery setup that matched JancisRobinson’s budget, working style, and company values.
What Sunbytes Delivered
Sunbytes provided dedicated development capacity to relaunch the website, strengthen its core platform, and support continuous product evolution.
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Website relaunch
Planned and delivered the website relaunch while maintaining continuity for existing users and ongoing business operations.
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Frontend & backend development
Developed and improved core frontend and backend components to support performance, usability, and maintainability.
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Ongoing development & optimization
Continued adding new features and improving existing functionality as the platform and business needs evolved.
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AI chatbot development & integration
Developed and integrated an AI-powered chatbot to expand website interaction and support automated engagement.
Why teams choose Sunbytes
A Netherlands-led delivery partner for stable dedicated teams, clear ownership, and roadmap capacity that can scale without resetting context.
Roadmap-first team design
Your team is shaped around roadmap goals, product context, skill gaps, and delivery risks—so capacity matches the work, not a generic squad template.
Product ownership stays with you
You keep backlog, priorities, acceptance, and product decisions; Sunbytes supports execution rhythm, quality, continuity, and team performance.
Stable team context
Dedicated teams retain product knowledge across releases, reducing repeated onboarding, handoff loss, and context rebuilds between roadmap phases.
Governance that fits your workflow
Sprint planning, review cadence, DORA metrics, risk tracking, and monthly service reviews are adapted to your delivery model—not forced into one process.
Continuity built into the model
Structured handover, documentation, replacement support, and performance check-ins protect delivery when team composition needs to change.
Secure cross-border delivery
ISO 27001-certified operations, GDPR-aware processes, access governance, and Vietnam delivery capacity help your team scale with stronger control.
What the team covered
The engagement combined product development, platform maintenance, and cross-region collaboration to support the website over the long term.
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Frontend development
Built and improved user-facing components to support usability, performance, and the continued evolution of the website.
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Backend development
Developed and maintained core backend functionality to support platform reliability, scalability, and future feature development.
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Website maintenance and ongoing development
Implemented new functionality, improved existing features, and continuously optimized the platform as business needs evolved.
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Cross-region collaboration
Worked closely with stakeholders across the US and EU, maintaining clear communication, alignment, and continuity throughout delivery.
Outcomes
Reported outcomes during the engagement included:
Website relaunched
The website was successfully relaunched while maintaining continuity for existing users and ongoing business operations.
Increased site speed
Platform improvements contributed to faster site performance and a stronger technical foundation for continued growth.
Revenue increased by 25%
JancisRobinson reported a 25% increase in revenue during the engagement period.
User growth continues to climb
User growth continued after the relaunch, including 3,005 new users reported in 2025.
In their words
“Sunbytes’ ease of communication and efficiency of project work are impressive. The team is very smart, reliable, and independent — they’re the ideal partner for us. Moreover, they have an excellent developer with brilliant English communication skills.”
Johnson
CEO, JancisRobinson
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